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Privacy Policy

Bath Avenue Counselling Centre
Data Protection and Privacy Policy

This page outlines our Privacy and Data Protection Policy in relation to your use of our website or services offered, and applies to the Directors, Staff and Administrative personnel of the Centre. We use your data to maintain and improve our services as a counselling and psychotherapy centre. Information collection and Use We collect different types of data for various purposes as outlined, but not limited by, this document. When contacting us and using our services, we will request a limited amount of information in order to provide our services. This information may include the following:
  • Name
  • Phone number
  • Cookies and usage data
  • Email address
Through use of Google Analytics and cookies, we may collect information about users such as unique visitors, IP addresses, browser types, times and dates of visits. You may refuse the use of cookies on your browser, however, some parts of our services may not be useable. Use of your data We may use data collected to:
  • Track website visitor patterns and manage the user experience.
  • Notify you of changes to our services.
  • Unforeseen changes to appointments.
  • Provide additional support to you.
Retention of data We retain data for as long as is necessary to provide our services, or as long as we are legally required to do so. We retain usage data for a limited amount of time to help us maintain and improve our services. All electronic data is stored on password protected devices. All physical copies of data is held in locked cabinets in a locked room.

Transfer of data

We will not knowingly provide or sell your data to a third party. However, your data may be stored and maintained on computers outside of Ireland where there are different laws and protocols. We take all reasonable steps to ensure that this data is stored and maintained responsibly.

In certain circumstances, we may be legally obliged to disclose data and information in order to:

  • To protect the safety of our services users.
  • To prevent wrongdoing in connection with our services.
  • To comply with legal obligations.

Your rights

We aim to allow you to take steps to correct, amend or delete the storage and use of your data. Please contact us if you would like to request this.

Additional Information

Our website may contain links to other websites. These sites are not maintained or operated by us, and we advise that you review that website’s data policy independent of our own.

Please remember that no data storage device or system is 100% secure. We take every precaution to ensure your data is treated responsibly but cannot 100% guarantee its safety.

If you have any questions or queries, please contact us for more information.

This policy was last updated October 2021

CONTACT
First Floor, 13 Bath Avenue
Sandymount, Dublin D04 K386
(right above the Credit Union).

OFFICE OPENING HOURS
Monday to Friday: 9:30am to 1:30pm

APPOINTMENT HOURS AVAILABLE
Monday - Sunday
CONTACT
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E: info@bacc.ie
Ph: (01) 678 8864
Mobile: (087) 981 1988
* We normally reply to e-mail contact within 24 hours *
Disclaimer: Bath Avenue Counselling Centre operates as a referral agency. We provide facilities for mental health professionals that practice independently of Bath Avenue Counselling Centre. Each therapist operates as a sole trader with their own relevant insurances and accreditations.
Privacy & Data Protection Policy >
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